Specific problems found by the disabled tourist when booking a holiday include:
- Inaccessible, or only partly accessible, web sites
- Lack of accessible airport transfer
- Lack of wheelchair accessible vehicles
- Lack of well-adapted hotel rooms
- Lack of professional staff capable of informing and advising about accessibility issues
- Lack of reliable information about a specific attraction's level of accessibility (church, castle, exhibition, etc.)
- Lack of accessible restaurants, bars, etc
- Lack of adapted toilets in restaurants and public places
- Inaccessible streets (cars parking in the stepwalk, etc)
- Lack of disability equipment (wheelchairs, bath chairs, toilet raisers, electric scooters)
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