As of 2008, there are more than 50 million persons with disabilities in Europe, and more than 600 million around the world. When expanded to include all beneficiaries of accessible tourism, as defined above, the number grows to some 130 million people in Europe alone.[1] In addition to the social benefits, the market represents an opportunity with new investment opportunities and new service requirements, rarely provided by the regular travel agencies, transport providers and other key players in the tourism sector.
According to ENAT, the European Network for Accessible Tourism, accessible tourism includes: [1]
- Barrier-free destinations: infrastructure and facilities
- Transport: by air, land and sea, suitable for all users
- High quality services: delivered by trained staff
- Activities, exhibits, attractions: allowing participation in tourism for everyone
- Marketing, booking systems, Web sites & services: accessible for all (i.e. accessible information
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